Getting help
What to include when you contact support.
A
Written By AlexLast updated about 2 months ago
If something isn't working — activation, sound, crashes, or anything else — reach out to dev@insect-audio.com.
To get a fast answer, include:
- Which DAW and version you're using
- Your macOS version
- The steps that led to the issue
- A screenshot, if it's something visual
This applies whether it's an activation problem, a bug, or something that just looks wrong in the interface.
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